When you're seeking a partner to transform your business with custom software or innovative design, you want proof – not just promises. Case studies provide essential evidence, showing how a company has helped clients overcome challenges and achieve business goals.

At the heart of each Helm case study lie the solutions we have given our clients in their projects, but every time we review them, we are reminded of many of the steps and iterations that led us to find that solution.

Today, let's remember a slight sample of what we have achieved with our clients, all companies from Buffalo, New York, growing thanks to design and technology we have helped them implement in their digital transformation projects.

Helm Experience & Design Case Studies

ACV Auctions

Client: ACV Auctions is a company that facilitates online car auctions for franchise and used car dealers through a mobile app.
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‍Challenge: ACV Auctions needed a way to streamline the car auction process for dealers, eliminating the inefficiencies of traditional live auctions that required travel.
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‍Helm's Solution: Helm partnered with ACV Auctions to develop a user-friendly mobile app that allows dealers to bid on and purchase vehicles online. This eliminated the need for dealers to travel to physical auctions, saving them both time and money.
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‍Results: The mobile app was a success, with over 233 cars being auctioned through the platform in the first two months. Since then, ACV Auctions has grown into a major player in the online used car auction industry.
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ODL Orthodontics

Client: ODL Orthodontics Lab is a company that specializes in clear aligner therapy.

‍Challenge: ODL Orthodontics Lab needed to streamline its aligner ordering process, which was becoming increasingly complex as its business grew. The manual process was inefficient and prone to errors, leading to delays and frustrated customers.

‍Helm's Solution: Helm partnered with ODL Orthodontics Lab to design a custom software solution to automate and simplify the aligner ordering process. The software was designed to be user-friendly and scalable and conducted regular user testing throughout the development process to ensure the application was easy to use for everyone.

‍Results: The new software system significantly reduced turnaround times for aligner orders, improving efficiency and customer satisfaction. Helm's focus on user-centered design and scalability ensured that the solution would meet ODL's needs now and well into the future.
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OnCore Golf

‍Client: OnCore Golf is a company that develops and sells golf balls and other golf-related products.

‍Challenge: OnCore Golf wanted to foster a culture of innovation within its company and leverage technology to improve the golfing experience for its customers. It specifically sought to enhance its existing GolfBoost app, a mobile application designed to help golfers improve their game.

‍Helm's Solution: Helm partnered with OnCore Golf to identify areas for improvement within the GolfBoost app. Through user interviews, Helm discovered key user pain points, including a desire for immediate swing analysis and the ability to access core functionalities without a paywall.

‍Results: Helm addressed these concerns by redesigning the app for enhanced user-friendliness and implementing features that allowed users to view their swing videos immediately. They also collaborated with the OnCore team to establish development priorities and guide the app's ongoing development.
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43North

‍Client: 43North is a startup accelerator program in Buffalo, New York.

‍Challenge: 43North was struggling with its existing application process, which was inefficient and cumbersome for both applicants and administrators. The manual process slowed down application review times and created a bottleneck for the accelerator program.

‍Helm's Solution: Helm partnered with 43North to develop a custom platform to streamline the application process. It also included features that improved efficiency for 43North's administrative staff, such as automated workflows and improved data organization.

‍Results: The new application platform was a success, with over 10,000 applications being processed through the system. Helm's custom application development expertise ensured that the platform met 43North's specific needs, allowing them to manage a high volume of applications easily.

West Herr Automotive Group

Client: West Herr Automotive Group is one of the largest automotive groups in the United States, operating multiple dealerships across New York state.

‍Challenge: West Herr sought to streamline the process of managing and promoting vehicle specials. Their existing system was time-consuming and prone to errors, hindering their ability to reach potential customers with attractive offers effectively.

‍Helm's Solution: Helm worked closely with West Herr to develop a powerful internal tool, the "Vehicle Specials Builder," which allows employees to effortlessly create and manage vehicle specials. Helm also created a consumer-facing portal that seamlessly integrates with the internal tool, providing potential customers with a smooth and informative user experience.

‍Results: Helm's solution significantly enhanced West Herr's efficiency in managing promotions, saving them time and resources. The user-friendly platform empowered employees to quickly create and update specials, while the public-facing portal made it easier for customers to discover great deals.
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When Looking for Case Studies, Focus on Tangible Outcomes

At Helm, we understand that businesses don't just want fancy websites or innovative apps—they want solutions that drive real, measurable results. That's why we focus on understanding your specific business goals and tailor our approach to help you achieve them.

Whether you're looking to increase sales, improve customer engagement, or streamline operations, we have the expertise to deliver solutions that make a tangible difference to your bottom line.

Case studies are powerful tools for demonstrating expertise and building trust. They showcase the ability to understand complex challenges, develop creative solutions, and deliver impressive results for clients across various industries.If you're searching for a partner who can help you achieve your business goals through innovative technology and design, let Helm be the guide.

These case studies are just a glimpse into our portfolio, and we will share more about how we've helped businesses like yours achieve success. Then, contact us today to discuss your project and see how we can turn your ideas into reality.